Tektronix DPO7354C Repair Case

31 October 2024

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Tektronix oscilloscopes are known for their outstanding performance and reliability, making them a top choice for engineers worldwide. However, even the best instruments can develop issues after extensive use.

Recently, a customer brought in a Tektronix DPO7354C oscilloscope for repair. This high-end model offers an impressive 3.5 GHz analog bandwidth and a sampling rate ranging from 10 GS/s to 40 GS/s. The customer reported unusual behavior during startup. Let’s follow along with our engineer to explore the repair process for this device.

Fault Description

The customer described an abnormal startup issue. After inspection, our engineer discovered that the oscilloscope could not boot properly. Further diagnostics revealed a failure in the control board’s logic unit.

Repair Process

Our engineer carried out a comprehensive repair, replacing the damaged logic unit on the control board. Following the component replacement, the device underwent full functional testing.

After passing quality assurance checks, all performance metrics were restored to normal, and the oscilloscope returned to optimal working condition.

Our Repair Services

We provide repair solutions for a range of common oscilloscope issues, including:

  • Power issues, display errors, and screen failures;

  • Abnormal input impedance, missing baseline, signal loss, and insufficient bandwidth;

  • Unresponsive buttons and faulty knobs;

  • Storage media recognition failures and control system connection issues;

  • And other operational problems.


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Service

Lixun Maintenance offers repairs for a broad array of precision instruments, including:

  • Oscilloscopes, spectrum analyzers, signal generators, network analyzers, power amplifiers, data acquisition devices, digital multimeters, power supplies, electronic loads, thermal imagers, and various related accessories.

No matter the fault, Lixun Maintenance is dedicated to providing expert and comprehensive repair services to ensure your equipment returns to peak performance.


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